Our Policies
SHIPPING
Our team works to get all orders out as quickly as possible. While our squirrels are pretty good at packing your treasures within 5 to 10 business days, during sales and holiday seasons it gets to be a little more than their paws can handle and shipping time may take just a little longer.
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US Standard 1st Class Shipping - Cost will be calculated at checkout.
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US Customers will receive Free Shipping on orders larger than $50!!!
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Shipping Outside the US - Cost will be calculated at checkout.
RETURNS
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Returns must be made within a week of receipt of your order. Customer will be responsible for all return shipping fees. Items will be refunded when item is received in original purchased condition.
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Returns will not be accepted on custom orders.
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All items are packaged with as much care as we possibly can. However, USPS has been known play a mean game of dodgeball with our boxes from time to time. If your item comes to you broken or damaged in any way, please reach out to us with a photo of the damage and we'll always make it right.
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OUR PRIVACY POLICY
WE WILL NOT SELL OR GIVE OUT YOUR PERSONAL INFORMATION!!!!!
There's just no other way to say it!