Our Policies
SHIPPING
Our team works to get all orders out as quickly as possible. While our squirrels are pretty good at packing your treasures within 5 to 10 business days, during sales and holiday seasons it gets to be a little more than their paws can handle and shipping time may take just a little longer.
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US Standard 1st Class Shipping - Cost will be calculated at checkout.
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US Customers will receive Free Shipping on orders larger than $50!!!
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Shipping Outside the US - Cost will be calculated at checkout.
RETURNS
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Returns must be made within a week of receipt of your order. Customer will be responsible for all return shipping fees. Items will be refunded when item is received in original purchased condition.
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Returns will not be accepted on custom orders.
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All items are packaged with as much care as we possibly can. However, USPS has been known play a mean game of dodgeball with our boxes from time to time. If your item comes to you broken or damaged in any way, please reach out to us with a photo of the damage and we'll always make it right.
OUR PRIVACY POLICY
WE WILL NOT SELL OR GIVE OUT YOUR PERSONAL INFORMATION!!!!!
There's just no other way to say it!